Symantec Faces Class Action Lawsuit Over Norton Upgrades

A Superior Court judge has certified a class action lawsuit against Symantec Corporation, the maker of Norton Products.

The lawsuit, Heverly/Margolis vs. Symantec Corp., was filed on behalf of people who purchased online upgrades of certain Norton products. According to the suit, installing the products resulted in the uninstallation of another Norton subscription product prior to the expiration of that product.

Examples of include Norton AntiSpam, Norton Personal Firewall, Norton AntiVirus, Norton Internet Security, Norton SystemWorks, Norton Confidential and Norton 360.

The Class affects persons who installed their upgrade product between December 5, 2001 and April 11, 2008. It does not include customers who purchased upgrades through Symantec's online store.

The following information was obtained at www.heverly-nortoncase.com

NOTICE OF CLASS ACTION CONCERNING NORTON SUBSCRIPTIONS

PLEASE READ - YOUR RIGHTS MAY BE AFFECTED

What Is This Notice About? This notice is about a lawsuit which has been filed in the Superior Court of Santa Clara County in California entitled Heverly/Margolis vs. Symantec Corp. On May 7, 2008, the Superior Court certified this case as a class action on behalf of persons and entities who purchased online upgrades of certain Norton antivirus and Internet security-type software products, the installation of which resulted in the uninstallation of another Norton subscription product prior to the expiration of that product's subscription. Examples of this software include Norton AntiSpam, Norton Personal Firewall, Norton AntiVirus, Norton Internet Security, Norton SystemWorks, Norton Confidential and Norton 360. The Class consists of persons and entities who installed their upgrade product between December 5, 2001 and April 11, 2008, but does not include those who purchased upgrades through Symantec's online store.

What Is This Lawsuit About? The lawsuit alleges that Symantec Corporation, the company that sells Norton computer security products, has an unlawful policy of terminating subscription time of certain customers who purchased upgrades without providing a credit or refund for unused subscription time, and fails to disclose this policy. Symantec denies these allegations and asserts that, at all times, its actions and business practices have been lawful and appropriate. The Court has not ruled on the merits of the claims.

Why Did I Get This Notice? You have been sent this notice because you may be a member of the Class described above and your rights may be affected by the lawsuit.
Do I Need To Do Anything? If you wish to remain in this case, you are not required to do anything at this time. If you remain in this case, you will be bound by any judgment that may be entered in this action, whether it is favorable or unfavorable. This means that if there is a recovery, you may be entitled to share in the proceeds of that recovery. If there is no recovery, you may not pursue a lawsuit on your own involving any of the same issues in this lawsuit.

If you wish to be excluded from this case, you must send a written request for exclusion in accordance with the directions set forth at www.heverly-nortoncase.com. Requests for exclusion must be postmarked by November 19, 2008.

Where Can I Get More Information? This is only a summary notice. You should go to www.heverly-nortoncase.com to obtain more detailed information.

How Do I Contact the Lawyers for the Class? The email address for the lawyers representing the class is nortoncase@heverlylawyers.com.

THIS NOTICE WAS APPROVED BY THE SUPERIOR COURT OF SANTA CLARA COUNTY,
CALIFORNIA, BY ORDER DATED JULY 31, 2008.