“It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption based billing,” Time Warner Cable CEO Glenn Britt said in a statement. “As a result, we will not proceed with implementation of additional tests until further consultation with our customers and other interested parties, ensuring that community needs are being met. While we continue to believe that consumption based billing may be the best pricing plan for consumers, we want to do everything we can to inform our customers of our plans and have the benefit of their views as part of our testing process.”While this might come as a victory to some we shouldn't over look the fact that they aren't saying they are going to shelve the change over nor are they eliminating the possibility that the trials will be re-instated. The company will be distributing a new set of internet usage tracking tools. Following the release of the new tools they hope for more discussion and feedback from customers at which time they may try to reinstate the caps and metered service.
Thursday, April 16, 2009
Time Warner Dumps Caps For Now
Following a flood of public outrage and pressure from Congressman Eric Massa and New York Senator Charles Schumer Time Warner Cable Inc announced that they will delay the transition from flat fee internet usage to their new metered system.
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