Late Tuesday Nokia issued an apology to customers and owned up to its mistake stating that there was an issue with the phone's software -- specifically a memory management issue -- and not an underlying issue with the phones hardware, OS or the AT&T network.
This issue is purely in the phone software, and is not related to either phone hardware or the network itself. As a proactive and prudent measure, we decided to take immediate action. We have identified the issue, and have developed a solution.
Nokia will be issuing a software based patch for users next week. However, they are offering anyone that has already purchased a Lumia 900 the following two options:
- Swap your current Lumia 900 for an updated Lumia 900. This should fix any WiFi issues
- Keep your current phone and you will be able to update your own device with the latest software via Zune on or around Monday, April 16th.
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