As someone that has always stayed updated on the newest technology and how it it utilized it isn't surprising me to see the rapid adoption of AI. How and where it is being adopted is though. AI for marketing, fundamental chats and communications, and remedial tasks. That I fully understand. AI as an augmentation to other certain task, again I see that.
AI doing screenings, employee assessments and virtual interviews. I'm not sure about. That seems to hands off for me. Basic CSR, yeah I get because most questions are repetitive. Hands on customer retention is entire different and I'm not sure with AI that happens!
I bring this up only because I just drop a resume and I was asked to opt in/out of it being reviewed by AI. Granted I've worked on that side of things and fully understand that has already been happening. It was still an oddity to see that.
So now my question would be:
- As an employee do you feel put off if you have to be prescreened or only screened by AI?
- Do you feel a company isn't going to take you personally into account with just machine learning judging you?
- Do you think that company is going to treat your resume or prescreening the same because of AI?
Many people think the application and interview process is tedious and intimidating already. AI and the none 'personal' interaction might help those of us that aren't the best at interviews. Many companies use outside hiring agencies or offsite HR. So you aren't being hired by them, but for them. So that cancels some of the in-person element out as well.
For me I'd hope there is some sort of balance. My own (or any) resume shouldn't be treated as an SEO page that only hits on the keywords that triggers the best AI response. It should been seen with merit and function.