As a Gen X'er I got to experience the heart of the tech evolution. One thing I was being one of the biggest drivers in innovation was the curiosity we collectively had to understand how things worked, how we could make them better, or how me could make them our own. We didn't settle for white box PCs, we didn't settle for the every day version of Windows or settle for mediocre Apps. Not matter what it was we were always tinkering with settings, making changes to styles, or ripping things apart and upgrading them.
With today's modern user friendly, or dumbed down, technology that "just works" I often wonder how or where new innovation will come from. That curiosity and drive to explore or tweak things seems to have faded away. In cases like operating system such as Windows 11 and macOS (even iOS) the drive to make them as user friendly as possible also meant hiding or restricting easy access to many settings and tweaks most of us geeks loved to tinker with. That lack of control has seemingly meant many of the younger generation have given in to the dumbed down user experience and don't bother learning the things we took for granted.
AI Takes The User Out of The Experience
With AI infiltrating almost every aspect of our lives. It feels like we are taking the user out of the equation. We are taking the fundamentals of our tech experience for granted and unlearning many of the things we once had to do on our own. We are essentially trading ease of use over practical and applicable knowledge. So with that I now ask myself is are we killing off the curiosity and drive that once pushed newer generations to create truly innovative products?
AI is on the cusp of taking over the day to day activities and instead of learning how it works, why or how it accomplishes the things it does, we have generations just willing to accept that it is "just working" or that it did what they wanted well enough that they don't need to learn how to get more out of! So again instead of the user interacting and building their own better experience or being curious to see if they can find a better way. We see them being complacent and settling for what they have. So what does that mean for the future of tech innovation if we are willing to simply settle?
Tech Innovation Has Become Stagnant and Stale
If we look at a few markets collectively - TVs, Cell Phones, PCs - where we once made fairly big leaps we are now stagnant in any actual innovation. TVs have certainly gotten bigger and the quality of their image or resolution has grown. We've certainly seen a transformation in how we use our TVs, but is there really an innovation there? You are now basically using them as a replacement for a PC. Cell Phones again, we are almost 20yrs into the smartphone market and short of foldable displays (tech specs and those details aside) what real innovation have we seen?
The iPhone or Samsung Galaxy phones today truthfully don't do much more than the original devices released all those years ago. They have of course increased in size and increased in capability, maybe added a few more sensors, but that is about it. PCs have shared a similar trajectory. We were supposed to see great innovation in lower heat/power consumption, better overall performance and at lower costs. We've of course seen some major leaps in raw power (with massive increases in power consumption) but when compared to the 20yrs before we haven't seen anything earth shattering.
The question begs to be asked. Where will tech head from here and who will be the driving force to move it forward? If users are becoming complacent and not demanding true innovation and just accepting the minor upgrades we see now. The what inceptives do tech companies like Apple, Google and Samsung have to push out their truly mind blowing tech?
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